We collect information you provide directly to us, including:

• Name and contact information (email, phone, address)
• Payment information (processed securely through Stripe)
• Order history and preferences
• Communications with our team
• Gift Concierge preferences and style quiz responses

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Personalize your shopping experience
• Send marketing communications (with your consent)
• Improve our website and services
• Prevent fraud and ensure security

We do not sell your personal information. We may share your information with:

• Service Providers: Companies that help us operate our business (payment processing, shipping, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your shopping cart
• Understand how you use our website
• Improve our services

You can control cookies through your browser settings, but disabling them may affect your experience on our site.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Request a copy of your data

To exercise these rights, please contact us at hello@timelesstreasures.co